AI doesn't get stressed, tired, or have a bad day at work — and it's raising the bar for everyone else
An AI product exec says workers are being judged like machines. Bloomberg/Getty Images An AI product leader says the bar at work is creeping closer to machine-level consistency. Svetlana Makarova of IKS Health calls the devaluation of human traits the "humanity discount." Decades of standardized, scripted jobs have made many roles easier to automate with AI, she said. If it feels like the bar at work has gotten higher, you may not be imagining it. As artificial intelligence sweeps across industries and becomes embedded in everyday workflows , it is raising standards and expectations, and reshaping how we judge workers, an AI product leader said. "Customer expectations recalibrate to AI's consistency," Svetlana Makarova, who works in AI technical product management at IKS Health and was a former AI product lead at Mayo Clinic, told Business Insider. Makarova calls this shift a "humanity discount" — a subtle dynamic in which the very traits t...
