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AI's productivity paradox

Daniel Jurman for BI Companies have been offered what looks like a golden ticket: Pour money into AI, and your firm will bubble over with productivity. Costs will go down; workers will produce more. It sounds almost too good to be true. Right now, it kind of is. On the one hand, there are people like software engineer Iren Azra Zou. She says that Anthropic's Claude Code has helped her complete software engineering tasks in a day that used to take as long as a week. "It saves an insane amount of time," said Zou, who works at the trucking logistics startup Double Nickel. Software engineer Iren Azra Zou says that Claude Code has helped her complete tasks much faster. Rachel Wisnewski for BI The company and economy productivity boost is less clear-cut. More code doesn't necessarily mean better products or features — though it can mean much more spending — and AI productivity gains haven't transferred to areas beyond coding as neatly. "The Great Co...

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