Citi has quietly built a 4,000-person internal AI workforce
Citi now has a team of around 4,000 internal AI helpers. Citi Citi's AI accelerators and champions program takes a bottom-up approach to spreading the technology. Around 4,000 employees have volunteered to become accelerators and teach peers about AI use cases. One champion said he devotes between three and five hours each week to the program. At Citi, some of the people leading the Wall Street bank's AI push aren't part of a specialized tech team. They're colleagues a few desks over. Those employees are part of the bank's AI Champions and Accelerators program, which got off the ground in early 2024 and now counts around 4,000 people among its ranks of voluntary AI helpers . At its most basic level, the program aims to have the designated "accelerators" help colleagues within their business units leverage and understand AI tools. The program's approximately 25-30 "champions" help lead the accelerators in their line of business. Ci...
